Help & Support Center

You can reset your password by visiting the login page and clicking on the 'Forgot Password?' link. You will receive an email with instructions on how to create a new password. If you don't receive the email, please check your spam folder or contact us at support@zolmi.com.

Get help directly from our team through Live Chat. You can also ask us to book a one-to-one tutorial call or watch step-by-step videos in the Zolmi Academy – Tutorials & Training on YouTube.

The best way to contact Zolmi customer support is through Live Chat in your Zolmi dashboard. It keeps your conversation history in one place, helping our team understand your request and giving you an easy reference if you return to it later. We respond to every Live Chat enquiry. If you cannot access your dashboard, email us at support@zolmi.com.

Yes, absolutely! Zolmi supports importing client data from various formats, typically CSV or Excel files. We have tools and guides to help you with this process. If you need assistance, our support team (support@zolmi.com) can guide you through the migration to ensure a smooth transition.

Zolmi is a cloud-based platform, which means you don't need to install any software on your computer. All you need is a device (computer, tablet, or smartphone) with a modern web browser (like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge) and a stable internet connection.

Data security is a top priority at Zolmi. We use industry-standard security measures, including encryption, to protect your data. For more details, please refer to our Privacy Policy. You retain ownership of your data.